Privacy Policy
Last Updated: 25 February 2024
At Speed eCam, we prioritize the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your data when you use our app and software.
1. Information We Collect:
- Personal Information: When you register an account with Speed eCam, we may collect personal information such as your name, email address, and payment details.
- Usage Data: We may collect information about your interactions with our app and software, including the features you use, the content you create, and your device information.
- Log Data: Our servers automatically record certain information when you access our services, including your IP address, browser type, operating system, and other usage details. This data is crucial for ensuring the security and performance of our services, as well as for analyzing trends, troubleshooting issues, and improving the overall user experience. By logging this information, we can detect and prevent unauthorized access, identify potential technical issues, and tailor our services to better meet the needs of our users.
2. How We Use Your Information:
- We use the information we collect to provide, maintain, and improve our app and software, as well as to communicate with you about updates and promotions.
- We may process your personal information for purposes such as processing payments, verifying your identity, and providing customer support.
- We analyse usage data to understand how users interact with our services and to identify areas for improvement.
3. Information Sharing and Disclosure:
- We do not sell, trade, or rent your personal information to third parties.
- We may share your information with trusted service providers who assist us in operating our app and software.
- We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security:
- We implement appropriate measures to protect your personal information against unauthorized access, disclosure, or alteration.
- However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights:
- You have the right to access, update, or delete your personal information at any time.
- You may opt out of receiving promotional communications from us.
- You can manage account settings and subscription preferences within our app or software.
6. International Data Transfer:
- By using Speed eCam, you agree that your personal information may be transferred outside of your own country for processing and storage.
7. Children's Privacy:
- Our services are not directed to individuals under the age of 13. If you believe your child has provided us with personal information without your consent, please contact us.
8. Changes to This Policy:
- We may update this Privacy Policy to reflect changes in our practices or legal requirements.
9. Contact Us:
- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@speedecam.com.
10. EU GDPR Compliance:
We comply with the EU General Data Protection Regulation (GDPR) regarding the processing of personal information of individuals in the European Economic Area (EEA).
a. Process: To exercise your rights under the GDPR, please email us at info@speedecam.com with the subject line "GDPR Request." In your email, please specify the nature of your request, such as changing information or deleting your account and data. We're here to assist you promptly and ensure your privacy preferences are honoured.
b. Response Timeframe: We will respond to your request within maximum of 45 working days of receipt. To ensure the security of your personal data, we may need to verify your identity before processing your request. This may require you to provide additional information or documentation.
c. Right to Lodge a Complaint: If you are not satisfied with our response or believe that we have not complied with GDPR requirements, you have the right to lodge a complaint with a supervisory authority.
By using Speed eCam, you consent to the collection and use of your information as outlined in this Privacy Policy.